Privacy Policy

Privacy Policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no other indication is made in the subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person.

Server Log Files

You can visit our website without providing any personal information.

Each time you visit our website, usage data is transmitted by your internet browser to us or our web host / IT service provider and stored in log files (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. Processing is carried out on the basis of Art. 6(1)(f) GDPR, based on our legitimate interest in ensuring the smooth operation of our website and improving our offering.

Orders

Collection, processing, and transfer of personal data when placing orders

When you place an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to handle your requests. Providing the data is necessary for the conclusion of the contract. If you do not provide this data, no contract will be concluded. Processing is based on Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.

Your data may be transferred to, for example, the shipping companies and service providers you have selected, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly comply with legal requirements. The scope of data transfer is kept to a minimum.

Newsletter

Use of the email address for sending direct advertising
We use your email address, which we received in connection with the sale of a product or service, to electronically send advertising for our own goods or services that are similar to those you have already purchased from us, unless you have objected to this use. Providing the email address is necessary for the conclusion of the contract. If you do not provide it, no contract will be concluded. Processing is based on Art. 6(1)(f) GDPR based on our legitimate interest in direct marketing. You may object to this use of your email address at any time by notifying us. Contact details for exercising the objection can be found in our imprint. You may also use the link provided for this purpose in the advertising email. This does not incur any costs other than transmission costs at the basic rates.

Payment Service Providers / Credit Report

Use of PayPal
All PayPal transactions are subject to PayPal's privacy policy, which can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Use of PayPal Express

We use the PayPal Express payment service of PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal") on our website. The data processing serves the purpose of being able to offer you payment via the PayPal Express payment service. To integrate this payment service, it is necessary for PayPal to collect, store and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the website. Cookies may also be used for this purpose. The cookies enable the recognition of your browser.

This data processing, in particular the setting of cookies, is carried out on the basis of Art. 6(1)(f) GDPR from our overriding legitimate interest in a customer-oriented offer of various payment methods. You have the right to object to this processing of your personal data based on Art. 6(1)(f) GDPR at any time for reasons arising from your particular situation.
With the selection and use of PayPal Express, the data required for payment processing will be transmitted to PayPal in order to fulfill the contract with you with the selected payment method. This processing is based on Art. 6(1)(b) GDPR. For more information on data processing when using the PayPal Express payment service, please see the associated privacy policy.

3. Special provisions on offered payment methods

Use of personal data when choosing Klarna as a payment method
If you have chosen Klarna's payment services Klarna Invoice and/or Klarna Buy on Installment as a payment option, you have agreed that we will collect and transmit to Klarna the following personal data necessary for processing the purchase on account and an identity and credit check, such as first and last name, address, date of birth, gender, email address, IP address, phone number, as well as the data required for processing the purchase on account relating to the order, such as the number of items, item number, invoice amount and taxes in percentage. The data processing serves to offer the payment methods purchase on account and purchase on installment, as well as the credit assessment required for this. Processing is based on Art. 6(1)(a) GDPR, based on your consent. You may withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out based on consent before its withdrawal.
The transfer of this data takes place so that Klarna can create an invoice and perform an identity and credit check for the processing of your purchase with the invoice processing you requested. Klarna needs the buyer's personal data to obtain information from credit agencies for identity and credit checks. In Germany, these may include the following credit agencies:
– Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden, Germany.
– Bürgel Wirtschaftsinformationen GmbH & Co. KG, P.O. Box 5001 66, 22701 Hamburg, Germany.
– Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen, Germany
– infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden.

Revocation of the use of personal data with respect to Klarna
1. You may revoke your consent to the use of personal data to Klarna at any time. However, Klarna may continue to process, use and disclose your personal data to the extent necessary for processing payments through Klarna's services in accordance with the contract, as required by law, or as required by a court or government authority.
2. You may of course receive information about the personal data stored by Klarna at any time. This right is guaranteed by the Federal Data Protection Act. If you as a buyer wish this or want to notify Klarna of changes regarding the stored data, please contact datenschutz@klarna.de.

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is accessed again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually about their acceptance, as well as prevent the storage of cookies and the transfer of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

Under the following links you will find information on how to manage (including disable) cookies in the major browsers:

Chrome: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offering more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

Processing is based on Art. 6(1)(f) GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering. You have the right to object to this processing of your personal data based on Art. 6(1)(f) GDPR at any time for reasons arising from your particular situation.

Analytics & Advertising

Use of Google Analytics

On our website, we use the web analytics service Google Analytics provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Accordingly, Google Ireland Limited is the company affiliated with Google that is responsible for processing your data and ensuring compliance with applicable data protection laws.

The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide other services relating to website activity and internet usage to the website operator. In this context, the following information may be collected, among others: IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL, location data, purchase activity. The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels that allow an analysis of your use of the website. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website.
You have the right to object to this processing of your personal data based on Art. 6(1)(f) GDPR at any time for reasons arising from your particular situation.
You can prevent the collection of data generated by Google Analytics and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout?hl=en.
For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/en.html or https://policies.google.com/privacy and https://policies.google.com/technologies/cookies.

Use of Facebook Pixel

We use the remarketing function "Custom Audiences" of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook") on our website. The application serves to target website visitors with interest-based advertising on the social network Facebook. For this purpose, the Facebook remarketing tag has been implemented on the website. This tag establishes a direct connection to the Facebook servers when you visit the website, transmitting which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you subsequently visit the social network Facebook, you will be shown personalized, interest-related Facebook advertisements. You have the right to object to this processing of your personal data based on Art. 6(1)(f) GDPR at any time for reasons arising from your particular situation. You can disable the "Custom Audiences" remarketing function here. For more information on the collection and use of data by Facebook, your rights in this regard and options to protect your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/.

Use of Google Ads Conversion Tracking

We use the online advertising program "Google Ads" on our website and in this context conversion tracking. Google Conversion Tracking is an analysis service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data.

When you click on an ad placed by Google, a cookie for conversion tracking is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.
The information obtained with the help of the conversion cookie is used for the purpose of creating conversion statistics. We learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.
The data processing, in particular the setting of cookies, is carried out on the basis of Art. 6(1)(f) GDPR from our overriding legitimate interest to target site visitors with interest-based advertising. You have the right to object to this processing of your personal data based on Art. 6(1)(f) GDPR at any time for reasons arising from your particular situation.
You can deactivate personalized advertising in Google's advertising settings at: https://support.google.com/ads/answer/2662922?hl=en.
Alternatively, you can prevent the use of cookies by third-party providers by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/.
More information and Google's privacy policy can be found at: https://www.google.com/policies/privacy/

Use of Google AdSense

We use the AdSense function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. The purpose of the data processing is to rent advertising space on the website and to target interest-based advertisements on this space to website visitors. Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. You have the right to object to this processing of your personal data based on Art. 6(1)(f) GDPR at any time for reasons arising from your particular situation. You can permanently disable the use of cookies by Google by following this link and downloading and installing the plug-in: https://support.google.com/ads/answer/7395996?hl=en. For more information and Google's privacy policy, visit: https://www.google.com/policies/technologies/ads/ and https://www.google.com/policies/privacy/.

Use of Google Remarketing / "Similar Audiences"

We use the remarketing or "similar audiences" function of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data.

The application serves to analyze visitor behavior and visitor interests. Google uses cookies to record visits to the website and anonymized data on website usage. No personal data of website visitors is stored. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.
The data processing, in particular the setting of cookies, is carried out on the basis of Art. 6(1)(f) GDPR from our overriding legitimate interest to target site visitors with interest-based advertising. You have the right to object to this processing of your personal data based on Art. 6(1)(f) GDPR at any time for reasons arising from your particular situation.
You can permanently disable the use of cookies by Google by following this link: https://support.google.com/ads/answer/7395996?hl=en.
Alternatively, you can prevent the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/.
More information on Google Remarketing and the associated data protection declaration can be found at: https://www.google.com/privacy/ads/.

Plugins

Use of Google Tag Manager
We use the Google Tag Manager of Google LLC on our website (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data.
This application manages JavaScript tags and HTML tags that are used to implement tracking and analysis tools in particular. The data processing serves the purpose of demand-oriented design and optimization of our website.
The Google Tag Manager itself neither stores cookies nor processes personal data. However, it enables the triggering of other tags that can collect and process personal data.
More information on terms of use and data protection can be found here.

Data Subject Rights and Retention Period

Duration of storage

After complete processing of the contract, the data is initially stored for the duration of the warranty period, then taking into account statutory, in particular tax and commercial law retention periods, and subsequently deleted after the period has expired, unless you have consented to further processing and use.

Rights of the data subject

Provided the legal requirements are met, you have the following rights under Articles 15 to 20 GDPR: right to information, rectification, erasure, restriction of processing and data portability. In addition, you have the right to object to processing based on Art. 6(1)(f) GDPR and to processing for direct marketing purposes pursuant to Art. 21(1) GDPR.

Please feel free to contact us. You will find the contact details in our imprint.

Right to lodge a complaint with the supervisory authority

In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.

Right to object

If the processing of personal data mentioned here is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR, you have the right to object to this processing at any time with effect for the future, for reasons arising from your particular situation.
After the objection has been made, the processing of the relevant data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.

If the processing of personal data is carried out for direct marketing purposes, you may object to this processing at any time by notifying us. After the objection has been made, we will stop processing the relevant data for direct marketing purposes.

Facebook Disclaimer

This website is not part of the Facebook website or Facebook Inc. Furthermore, this website is in no way endorsed by Facebook. Facebook is a trademark of Facebook, Inc.

Klarna Checkout (All markets):

"In order to offer you Klarna's payment methods, we may pass your personal data in the form of contact and order details to Klarna during the checkout process, so that Klarna can assess whether you qualify for their payment methods and to tailor the payment methods for you. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy policy."

Addendum for Switzerland, if Billpay invoice is offered via KCO:
"Billpay's/Klarna's payment options: In order to offer you Klarna's payment options and to assess whether you qualify for their payment options and to tailor the payment options for you, we may share your personal data in the form of contact and order information with Klarna and Billpay during the checkout process. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in the privacy statements of Klarna and Billpay."

Klarna Payments (All markets except Switzerland):

"In order to offer you Klarna's payment methods, we may pass your personal data in the form of contact and order details to Klarna during the checkout process, so that Klarna can assess whether you qualify for their payment methods and to tailor the payment methods for you. Your personal data is handled in accordance with Klarna's Privacy Policy."

Switzerland only:
"Billpay's/Klarna's payment options: In order to offer you Klarna's payment options and to assess whether you qualify for their payment options and to tailor the payment options for you, we may share your personal data in the form of contact and order information with Klarna and Billpay during the checkout process. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in the privacy statements of Klarna and Billpay."

Contact Us

For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us by email at info@solesvibe.com.

Solesvibe
Website: www.solesvibe.com
Email: info@solesvibe.com